Data Processing Amendment to Blocksi Manager Agreement

The Customer agreeing to these terms (“Customer”) and Blocksi LLC have entered into a Blocksi Manager Agreement, as applicable (as amended to date, the "Blocksi Manager Agreement"). This amendment (the “Data Processing Amendment”) is entered into by Customer and Blocksi as of the Amendment Effective Date and amends the Blocksi Manager Agreement

The “Amendment Effective Date” is: (a) if this Data Processing Amendment is incorporated directly into the Blocksi Manager Agreement (whether by reference, or otherwise), the effective date of the Blocksi Manager Agreement, as defined in that agreement; or (b) if this Data Processing Amendment is not incorporated directly into the Blocksi Manager Agreement, the date Customer accepts this Data Processing Amendment by clicking to accept these terms.

If this Data Processing Amendment is not incorporated into the Blocksi Manager Agreement by reference and you are accepting on behalf of Customer, you represent and warrant that: (i) you have full legal authority to bind your employer, or the applicable entity, to these terms; (ii) you have read and understand these terms; and (iii) you agree, on behalf of the party you represent, to this Data Processing Amendment. If you do not have the legal authority to bind Customer, please do not click the “I Accept” button.

1. Introduction

This Data Processing Amendment reflects the parties’ agreement with respect to terms governing the processing of Customer Data under the Blocksi Manager Agreement.

2. Definitions

2.1. Capitalized terms used but not defined in this Data Processing Amendment have the meanings given in the Blocksi Manager Agreement. In this Data Processing Amendment, unless expressly stated otherwise:

2.2. The terms “personal data”, “processing”, “data subject”, “controller” and “processor” have the meanings given to them in the Directive. The terms “data importer” and “data exporter” have the meanings given to them in the Model Contract Clauses.

3. Term

This Data Processing Amendment will take effect on the Amendment Effective Date and, notwithstanding expiry or termination of the Blocksi Manager Agreement, will remain in effect until, and automatically terminate upon, deletion by Blocksi of all data as described in Section 7 (Data Deletion) of this Data Processing Amendment.

4. Data Protection Legislation

The parties agree and acknowledge that the Data Protection Legislation will apply to the processing of Customer Data if, for example, the processing is carried out in the context of the activities of an establishment of the Customer (or of an authorized Customer Affiliate) in the territory of an EU Member State.

5. Processing of Customer Data

5.1. Controller and Processor. If the Data Protection Legislation applies to the processing of Customer Data, then as between the parties, the parties acknowledge and agree that: (a) Customer is the controller of Customer Data under the Agreement; (b) Blocksi is a processor of such data; (c) Customer will comply with its obligations as a controller under the Data Protection Legislation; and (d) Blocksi will comply with its obligations as a processor under the Agreement. If under the Data Protection Legislation a Customer Affiliate is considered the controller (either alone or jointly with the Customer) with respect to certain Customer Data, Customer represents and warrants to Blocksi that Customer is authorized (i) to give the Instructions to Blocksi and otherwise act on behalf of such Customer Affiliate in relation to such Customer Data as described in this Data Processing Amendment, and (ii) to bind the Customer Affiliate to the terms of this Data Processing Amendment.

5.2. Scope of Processing. As from the Full Activation Date (at the latest), Blocksi will only process Customer Data in accordance with the Instructions, and will not process Customer Data for any other purpose.

5.3. Processing Restrictions. Notwithstanding any other term of the Agreement, Blocksi will not process Customer Data for Advertising purposes or serve Advertising in the Services.

5.4. Additional Products. Customer acknowledges that if it installs, uses, or enables Additional Products, the Services may allow such Additional Products to access Customer Data as required for the interoperation of those Additional Products with the Services. This Data Processing Amendment does not apply to the processing of data transmitted to or from such Additional Products. Customer can enable or disable Additional Products. Customer is not required to use Additional Products in order to use the Services.

6. Data Security; Security Compliance; Audits.

6.1. Security Measures. Blocksi will take and implement appropriate technical and organizational measures to protect Customer Data against accidental or unlawful destruction or accidental loss or alteration or unauthorized disclosure or access or other unauthorized processing, as detailed in Appendix 2 (the “Security Measures”). Blocksi may update or modify the Security Measures from time to time provided that such updates and modifications do not result in the degradation of the overall security of the Services. Customer agrees that it is solely responsible for its use of the Services, including securing its account authentication credentials, and that Blocksi has no obligation to protect Customer Data that Customer elects to store or transfer outside of Blocksi ’s and its Subprocessors’ systems (e.g., offline or on-premise storage).

6.2. Security Compliance by Blocksi Staff. Blocksi will take appropriate steps to ensure compliance with the Security Measures by its employees, contractors and Subprocessors to the extent applicable to their scope of performance.

6.3. Data Incidents. If Blocksi becomes aware of a Data Incident, Blocksi will promptly notify Customer of the Data Incident, and take reasonable steps to minimize harm and secure Customer Data. Notification(s) of any Data Incident(s) will be delivered to the Notification Email Address provided by Customer in connection with the Agreement or, at Blocksi ’s discretion, by direct communication (e.g., by phone call or an in-person meeting). Customer acknowledges that it is solely responsible for ensuring the contact information given for purposes of the Notification Email Address is current and valid, and for fulfilling any third party notification obligations. Customer agrees that “Data Incidents” do not include: (i) unsuccessful access attempts or similar events that do not compromise the security or privacy of Customer Data, including pings, port scans, denial of service attacks and other network attacks on firewalls or networked systems; or (ii) accidental loss or disclosure of Customer Data caused by Customer’s use of the Services or Customer’s loss of account authentication credentials. Blocksi ’s obligation to report or respond to a Data Incident under this Section will not be construed as an acknowledgement by Blocksi of any fault or liability with respect to the Data Incident.

6.4. Compliance with Security and Privacy Standards; SOC 2 and 3 Reports. During the Term, Blocksi will maintain the following: (a) its ISO/IEC 27001:2013 Certification or a comparable certification (“ISO 27001 Certification”) for the Services;
(b) conformity of the Services with ISO/IEC 27018:2014 or a comparable standard (“ISO 27018 Conformity”), as independently verified;
(c) its confidential Service Organization Control (SOC) 2 Report (or a comparable report) on Blocksi ’s systems examining logical security controls, physical security controls, and system availability as related to the Services (the “SOC 2 Report”), as produced by the Third Party Auditor and updated at least once every eighteen (18) months; and
(d) its Service Organization Control (SOC) 3 Report (or a comparable report) as related to the Services (the “SOC 3 Report”), as produced by the Third Party Auditor and updated at least once every eighteen (18) months.

6.5. Auditing Security Compliance

6.5.1. Reviews of Security Documentation. Blocksi will make the following available for review by Customer:

(a) the certificate issued in relation to Blocksi ’s ISO 27001 Certification;

(b) the then-current SOC 3 Report;

(c) a summary or redacted version of the then-current confidential SOC 2 Report; and

(d) following a request by Customer in accordance with Section 6.5.4 below, the then-current confidential SOC 2 Report.

6.5.2. Customer Audits. If Customer (or an authorized Customer Affiliate) has entered into Model Contract Clauses as described in Section 10.2 of this Data Processing Amendment, Customer or such Customer Affiliate may exercise the audit rights granted under clauses 5(f) and 12(2) of such Model Contract Clauses:

(a) by instructing Blocksi to execute the audit as described in Sections 6.4 and 6.5.1 above; and/or

(b) following a request by Customer in accordance with Section 6.5.4 below, by executing an audit as described in such Model Contract Clauses.

6.5.3. Additional Business Terms for Reviews and Audits. Blocksi and Customer (or an authorized Customer Affiliate if applicable) will discuss and agree in advance on:

(a) the reasonable date(s) of and security and confidentiality controls applicable to any Customer review under Section 6.5.1(d); and

(b) the identity of a suitably qualified independent auditor for any audit under Section 6.5.2(b), and the reasonable start date, scope and duration of and security and confidentiality controls applicable to any such audit.

Blocksi reserves the right to charge a fee (based on Blocksi ’s reasonable costs) for any review under Section 6.5.1(d) and/or audit under Section 6.5.2(b). Blocksi will provide further details of any applicable fee, and the basis of its calculation, to Customer (or an authorized Customer Affiliate) in advance of any such review or audit. For clarity, Blocksi is not responsible for any costs incurred or fees charged by any third party auditor appointed by Customer (or an authorized Customer Affiliate) in connection with an audit under Section 6.5.2(b). Nothing in this Section 6.5 varies or modifies any rights or obligations of Customer (or any authorized Customer Affiliate) or Blocksi LLC. under any Model Contract Clauses entered into as described in Section 10.2 (Transfers of Data Out of the EEA) of this Data Processing Amendment.

6.5.4. Requests for Reviews and Audits. Any requests under Section 6.5.1 or 6.5.2 must be sent to the Data Privacy Officer as described in Section 9 (Data Privacy Officer) of this Data Processing Amendment.

7. Data Deletion

7.1. Deletion by Customer and End Users. During the Term, Blocksi will provide Customer or End Users with the ability to delete Customer Data in a manner consistent with the functionality of the Services and in accordance with the terms of the Agreement. Once Customer or End User deletes Customer Data and such Customer Data cannot be recovered by the Customer or End User, such as from the “trash" (“Customer-Deleted Data”), Blocksi will delete such data from its systems as soon as reasonably practicable within a maximum period of 180 days, unless applicable legislation or legal process prevents it from doing so.

7.2. Deletion on Standard Termination. On expiry or termination of the Blocksi Manager Agreement (or, if applicable, on expiry of any post-termination period during which Blocksi may agree to continue providing the Services), Blocksi will, subject to Section 7.3 (Deletion on Termination for Non-Payment or No Purchase) below, delete all Customer-Deleted Data from its systems as soon as reasonably practicable within a maximum period of 180 days, unless applicable legislation or legal process prevents it from doing so.

7.3. Deletion on Termination for Non-Payment or No Purchase. On termination of the Blocksi Manager Agreement due to Customer breaching its payment obligations or opting not to purchase the Services at the end of a free trial of the Services, Blocksi will delete all Customer Data from its systems within a maximum period of 180 days, unless applicable legislation or legal process prevents it from doing so.

8. Access to Data

8.1. Access; Export of Data. During the Term, Blocksi will provide Customer with access to and the ability to correct, block and export Customer Data in a manner consistent with the functionality of the Services and in accordance with the terms of the Agreement. To the extent Customer, in its use and administration of the Services during the Term, does not have the ability to correct or block Customer Data as required by applicable law, or to migrate Customer Data to another system or service provider, Blocksi will comply with any reasonable requests from Customer to assist in facilitating such actions to the extent Blocksi is legally permitted to do so and has reasonable access to the Customer Data.

8.2. End User Requests. During the Term, if Blocksi receives any request from an End User for records relating to that End User’s personal data included in the Customer Data, Blocksi will advise such End User to submit its request to Customer. Customer will be responsible for responding to any such request using the functionality of the Services.

9. Data Privacy Officer.

The Data Privacy Officer can be contacted by Customer Administrators at: privacy@blocksi.net (or via other means as may be provided by Blocksi ). Administrators must be signed in to their Admin Account to use this address.

10. Data Transfers

10.1. Data Storage and Processing Facilities. Blocksi may store and process Customer Data in the United States or any other country in which Blocksi or any of its Subprocessors maintains facilities, subject to Section 10.2 (Transfers of Data Out of the EEA) below.

10.2. Transfers of Data Out of the EEA.

10.2.1 Customer Obligations. If the storage and/or processing of Customer Data (as set out in Section 10.1 above) involves transfers of Customer personal data out of the EEA and Data Protection Legislation applies to the transfers of such data (“Transferred Personal Data”), Customer acknowledges that Data Protection Legislation will require Customer (or an authorized Customer Affiliate) to enter into Model Contract Clauses in respect of such transfers, unless Blocksi has adopted an Alternative Transfer Solution.

10.2.2 Blocksi Obligations. In respect of Transferred Personal Data, Blocksi will:

(a) if requested to do so by Customer, ensure that Blocksi LLC. as the data importer of the Transferred Personal Data enters into Model Contract Clauses with Customer (or an authorized Customer Affiliate) as the data exporter of such data, and that the transfers are made in accordance with such Model Contract Clauses; and/or

(b) adopt an Alternative Transfer Solution, ensure that transfers are made in accordance with such Alternative Transfer Solution and make information available about adoption of such solution.

10.3. Data Center Information. Blocksi will make available to Customer information about the countries in which data centers used to store Customer Data are located.

10.4 Disclosure of Confidential Information Containing Personal Data. If Customer (or an authorized Customer Affiliate) has entered into Model Contract Clauses as described in Section 10.2 (Transfers of Data Out of the EEA), Blocksi will, notwithstanding any term to the contrary in the Agreement, ensure that any disclosure of Customer's (or, if applicable, an authorized Customer Affiliate's) Confidential Information containing personal data, and any notifications relating to any such disclosures, will be made in accordance with such Model Contract Clauses.

11. Subprocessors.

11.1. Subprocessors. Blocksi may engage Subprocessors to provide parts of the Services and related technical support services, subject to the restrictions in this Data Processing Amendment.

11.2. Subprocessing Restrictions. Blocksi will ensure that Subprocessors only access and use Customer Data in accordance with the terms of the Agreement and that Subprocessors are bound by written agreements that require them to provide at least the level of data protection required by the following, as applicable pursuant to Section 10.2 (Transfers of Data Out of the EEA): (a) any Model Contract Clauses entered into by Blocksi LLC. and Customer (or an authorized Customer Affiliate); and/or (b) any Alternative Transfer Solution adopted by Blocksi .

11.3. Consent to Subprocessing. Customer consents to Blocksi subcontracting the processing of Customer Data to Subprocessors in accordance with the Agreement. If the Model Contract Clauses have been entered into as described above, Customer (or, if applicable, an authorized Customer Affiliate): (a) consents to Blocksi LLC. subcontracting the processing of Customer Data in accordance with the terms of the Model Contract Clauses; and (b) acknowledges that this constitutes the prior written consent of Customer (or the applicable authorized Customer Affiliate) for the purpose of clause 11(1) of the Model Contract Clauses.

11.4. Additional Information. Information about Subprocessors including their function and location is available at the following URL: https://gsuite.Blocksi .com/intl/en/terms/subprocessors.html, as such URL may be updated by Blocksi from time to time. The information available at the URL is accurate at the time of publication.

11.5. Termination. Blocksi will, at least 15 days before appointing any new Third Party Subprocessor, inform Customer of the appointment (including the name and location of such subprocessor and the activities it will perform) either by sending an email to the Notification Email Address or via the Admin Console. If Customer objects to Blocksi 's use of any new Third Party Subprocessor, Customer may, as its sole and exclusive remedy, terminate the Blocksi Manager Agreement by giving written notice to Blocksi within 30 days of being informed by Blocksi of the appointment of such subprocessor.

12. Liability Cap.

If Blocksi LLC. and Customer (or an authorized Customer Affiliate) enter into Model Contract Clauses as described above, then, subject to the remaining terms of the Agreement relating to liability (including any specific exclusions from any limitation of liability), the total combined liability of Blocksi and its Affiliates towards Customer and its Affiliates, on the one hand, and Customer and its Affiliates towards Blocksi and its Affiliates, on the other hand, under or in connection with the Agreement and all those MCCs combined will be limited to the maximum monetary or payment-based liability amount set out in the Agreement.

Third Party Beneficiary

Notwithstanding anything to the contrary in the Agreement, where Blocksi LLC. is not a party to the Agreement, Blocksi LLC. will be a third party beneficiary of Section 6.5 (Auditing Security Compliance), Section 11.3 (Consent to Subprocessing) and Section 12 (Liability Cap) of this Data Processing Amendment.

Effect of Amendment

To the extent of any conflict or inconsistency between the terms of this Data Processing Amendment and the remainder of the Agreement, the terms of this Data Processing Amendment will govern. Subject to the amendments in this Data Processing Amendment, the Agreement remains in full force and effect.

Appendix 1: Categories of Data and Data Subjects

Categories of Data

Personal data submitted, stored, sent or received by Customer or End Users via the Services may include the following categories of data: user IDs, email, documents, presentations, images, calendar entries, tasks and other data.

Data Subjects

Personal data submitted, stored, sent or received via the Services may concern the following categories of data subjects: End Users including Customer’s employees and contractors; the personnel of Customer’s customers, suppliers and subcontractors; and any other person who transmits data via the Services, including individuals collaborating and communicating with End Users.

Appendix 2: Security Measures

As of the Amendment Effective Date, Blocksi will take and implement the Security Measures set out in this Appendix to the Data Processing Amendment. Blocksi may update or modify such Security Measures from time to time provided that such updates and modifications do not result in the degradation of the overall security of the Services.

1. Data Center & Network Security.

a) Data Centers.

Infrastructure. Blocksi maintains geographically distributed data centers. Blocksi stores all production data in physically secure data centers.

Redundancy. Infrastructure systems have been designed to eliminate single points of failure and minimize the impact of anticipated environmental risks. Dual circuits, switches, networks or other necessary devices help provide this redundancy. The Services are designed to allow Blocksi to perform certain types of preventative and corrective maintenance without interruption. All environmental equipment and facilities have documented preventative maintenance procedures that detail the process for and frequency of performance in accordance with the manufacturer’s or internal specifications. Preventative and corrective maintenance of the data center equipment is scheduled through a standard change process according to documented procedures.

Power. The data center electrical power systems are designed to be redundant and maintainable without impact to continuous operations, 24 hours a day, and 7 days a week. In most cases, a primary as well as an alternate power source, each with equal capacity, is provided for critical infrastructure components in the data center. Backup power is provided by various mechanisms such as uninterruptible power supplies (UPS) batteries, which supply consistently reliable power protection during utility brownouts, blackouts, over voltage, under voltage, and out-of-tolerance frequency conditions. If utility power is interrupted, backup power is designed to provide transitory power to the data center, at full capacity, for up to 10 minutes until the diesel generator systems take over. The diesel generators are capable of automatically starting up within seconds to provide enough emergency electrical power to run the data center at full capacity typically for a period of days.

Server Operating Systems. Blocksi servers use a Linux based implementation customized for the application environment. Data is stored using proprietary algorithms to augment data security and redundancy. Blocksi employs a code review process to increase the security of the code used to provide the Services and enhance the security products in production environments.

Businesses Continuity. Blocksi replicates data over multiple systems to help to protect against accidental destruction or loss. Blocksi has designed and regularly plans and tests its business continuity planning/disaster recovery programs.

b) Networks & Transmission

Data Transmission. Data centers are typically connected via high-speed private links to provide secure and fast data transfer between data centers. This is designed to prevent data from being read, copied, altered or removed without authorization during electronic transfer or transport or while being recorded onto data storage media. Blocksi transfers data via Internet standard protocols.

External Attack Surface. Blocksi employs multiple layers of network devices and intrusion detection to protect its external attack surface. Blocksi considers potential attack vectors and incorporates appropriate purpose built technologies into external facing systems.

Intrusion Detection. Intrusion detection is intended to provide insight into ongoing attack activities and provide adequate information to respond to incidents. Blocksi ’s intrusion detection involves:

Incident Response. Blocksi monitors a variety of communication channels for security incidents, and Blocksi ’s security personnel will react promptly to known incidents. Blocksi servers support ephemeral elliptic curve Diffie-Hellman cryptographic key exchange signed with RSA and ECDSA. These perfect forward secrecy (PFS) methods help protect traffic and minimize the impact of a compromised key, or a cryptographic breakthrough.

Encryption Technologies. Blocksi makes HTTPS encryption (also referred to as SSL or TLS connection) available. Blocksi servers support ephemeral elliptic curve Diffie-Hellman cryptographic key exchange signed with RSA and ECDSA. These perfect forward secrecy (PFS) methods help protect traffic and minimize the impact of a compromised key, or a cryptographic breakthrough.

2. Access and Site Controls

a) Site controls

On-site Data Center Security Operation. Blocksi ’s data centers maintain an on-site security operation responsible for all physical data center security functions 24 hours a day, 7 days a week. The on-site security operation personnel monitor Closed Circuit TV (CCTV) cameras and all alarm systems. On-site Security operation personnel perform internal and external patrols of the data center regularly.

Data Center Access Procedures. Blocksi maintains formal access procedures for allowing physical access to the data centers. The data centers are housed in facilities that require electronic card key access, with alarms that are linked to the on-site security operation. All entrants to the data center are required to identify themselves as well as show proof of identity to on-site security operations. Only authorized employees, contractors and visitors are allowed entry to the data centers. Only authorized employees and contractors are permitted to request electronic card key access to these facilities. Data center electronic card key access requests must be made through e-mail, and require the approval of the requestor’s manager and the data center director. All other entrants requiring temporary data center access must: (i) obtain approval in advance from the data center managers for the specific data center and internal areas they wish to visit; (ii) sign in at on-site security operations; and (iii) reference an approved data center access record identifying the individual as approved.

On-site Data Center Security Devices. Blocksi ’s data centers employ an electronic card key and biometric access control system that is linked to a system alarm. The access control system monitors and records each individual’s electronic card key and when they access perimeter doors, shipping and receiving, and other critical areas. Unauthorized activity and failed access attempts are logged by the access control system and investigated, as appropriate. Authorized access throughout the business operations and data centers is restricted based on zones and the individual’s job responsibilities. The fire doors at the data centers are alarmed. CCTV cameras are in operation both inside and outside the data centers. The positioning of the cameras has been designed to cover strategic areas including, among others, the perimeter, doors to the data center building, and shipping/receiving. On-site security operations personnel manage the CCTV monitoring, recording and control equipment. Secure cables throughout the data centers connect the CCTV equipment. Cameras record on site via digital video recorders 24 hours a day, 7 days a week. The surveillance records are retained for up to 30 days based on activity.

b) Access control

Infrastructure Security Personnel. Blocksi has, and maintains, a security policy for its personnel, and requires security training as part of the training package for its personnel. Blocksi ’s infrastructure security personnel are responsible for the ongoing monitoring of Blocksi ’s security infrastructure, the review of the Services, and responding to security incidents.

Access Control and Privilege Management. Customer’s Administrators and End Users must authenticate themselves via a central authentication system or via a single sign on system in order to use the Services. Each application checks credentials in order to allow the display of data to an authorized End User or authorized Administrator.

Internal Data Access Processes and Policies – Access Policy. Blocksi ’s internal data access processes and policies are designed to prevent unauthorized persons and/or systems from gaining access to systems used to process personal data. Blocksi aims to design its systems to: (i) only allow authorized persons to access data they are authorized to access; and (ii) ensure that personal data cannot be read, copied, altered or removed without authorization during processing, use and after recording. The systems are designed to detect any inappropriate access. Blocksi employs a centralized access management system to control personnel access to production servers, and only provides access to a limited number of authorized personnel. LDAP, Kerberos and a proprietary system utilizing RSA keys are designed to provide Blocksi with secure and flexible access mechanisms. These mechanisms are designed to grant only approved access rights to site hosts, logs, data and configuration information. Blocksi requires the use of unique user IDs, strong passwords, two factor authentication and carefully monitored access lists to minimize the potential for unauthorized account use. The granting or modification of access rights is based on: the authorized personnel’s job responsibilities; job duty requirements necessary to perform authorized tasks; and a need to know basis. The granting or modification of access rights must also be in accordance with Blocksi ’s internal data access policies and training. Approvals are managed by workflow tools that maintain audit records of all changes. Access to systems is logged to create an audit trail for accountability. Where passwords are employed for authentication (e.g., login to workstations), password policies that follow at least industry standard practices are implemented. These standards include password expiry, restrictions on password reuse and sufficient password strength. For access to extremely sensitive information (e.g., credit card data), Blocksi uses hardware tokens.

3. Data

Data Storage, Isolation & Authentication. Blocksi stores data in a multi-tenant environment on Blocksi -owned servers. Data, the Services database and file system architecture are replicated between multiple geographically dispersed data centers. Blocksi logically isolates data on a per End User basis at the application layer. Blocksi logically isolates each Customer’s data, and logically separates each End User’s data from the data of other End Users, and data for an authenticated End User will not be displayed to another End User (unless the former End User or an Administrator allows the data to be shared). A central authentication system is used across all Services to increase uniform security of data.

The Customer will be given control over specific data sharing policies. Those policies, in accordance with the functionality of the Services, will enable Customer to determine the product sharing settings applicable to End Users for specific purposes. Customer may choose to make use of certain logging capability that Blocksi may make available via the Services, products and APIs. Customer agrees that its use of the APIs is subject to the API Terms of Use. Blocksi agrees that changes to the APIs will not result in the degradation of the overall security of the Services.

Decommissioned Disks and Disk Erase Policy. Certain disks containing data may experience performance issues, errors or hardware failure that lead them to be decommissioned (“Decommissioned Disk”). Every Decommissioned Disk is subject to a series of data destruction processes (the “Disk Erase Policy”) before leaving Blocksi ’s premises either for reuse or destruction. Decommissioned Disks are erased in a multi-step process and verified complete by at least two independent validators. The erase results are logged by the Decommissioned Disk’s serial number for tracking. Finally, the erased Decommissioned Disk is released to inventory for reuse and redeployment. If, due to hardware failure, the Decommissioned Disk cannot be erased, it is securely stored until it can be destroyed. Each facility is audited regularly to monitor compliance with the Disk Erase Policy

4. Personnel Security

Blocksi personnel are required to conduct themselves in a manner consistent with the company’s guidelines regarding confidentiality, business ethics, appropriate usage, and professional standards. Blocksi conducts reasonably appropriate backgrounds checks to the extent legally permissible and in accordance with applicable local labor law and statutory regulations.

Personnel are required to execute a confidentiality agreement and must acknowledge receipt of, and compliance with, Blocksi ’s confidentiality and privacy policies. Personnel are provided with security training. Personnel handling Customer Data are required to complete additional requirements appropriate to their role (eg., certifications). Blocksi ’s personnel will not process Customer Data without authorization.

5. Subprocessor Security

Prior to onboarding Subprocessors, Blocksi conducts an audit of the security and privacy practices of Subprocessors to ensure Subprocessors provide a level of security and privacy appropriate to their access to data and the scope of the services they are engaged to provide. Once Blocksi has assessed the risks presented by the Subprocessor, then subject always to the requirements set out in Section 11.2 (Subprocessing Restrictions) of this Data Processing Amendment, the Subprocessor is required to enter into appropriate security, confidentiality and privacy contract terms.



Blocksi Manager Data Processing Amendment, Version 1.6